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Shipping Policy

Countrywide Gifts Shipping Policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 7-14 business days.

 

We create products to order. We create products to order. Mugs are printed and jewelry is made just for you when you order an item.

 

Countrywide Gifts Shipping Policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 7-14 business days.

We create products to order. Mugs are printed and jewelry is made just for you when you order an item.

Generally, orders ship within seven business days however at busy periods such as Mother’s Day, Christmas etc. it can take longer which is why we ask that you allow up to 14 days.

Most jewelry products ship within 7 business days.

Shipping rates and delivery estimates

Shipment method

Estimated delivery time

Shipment cost

Standard USPS

3-7 business days (USA)

$3.95

 

Mug Products – We ship via DHL eCommerce; they collect the packages and deliver the parcels to your local USPS office. Once in the hands of USPS the item is generally delivered within 1-2 business days.

Tracking numbers will be provided.

Jewelry Products are shipped directly with USPS, tracking numbers will be provided.

Shipment confirmation and order tracking

As soon as your product is made and sent to dispatch, we will email you the tracking confirmation.

Customs, duties, and taxes

Countrywide Gifts is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

International orders may experience a short delay when the items go through your country’s customs for clearance. Any charges applied are the responsibility of the customer.

Damages

If you receive your product and it has been damaged during shipping, please contact us immediately with a photo taken of the damage. We MUST have a photo in order to claim from the shipping company for the damage that occurred.

Once in receipt of the photograph, we will then be in a position to replace your order.

If you fail to remit a photo of the damage then you will have to contact the shipping company with a view to recovering damages from them yourself.

International Shipping Policy

We ship internationally, but be aware shipping times can take longer especially if goods are held up in your local customs office. We have no control over shipping times or delays caused by unusual events such as the current pandemic.

Returns Policy

As we do not keep a stock of items, i.e. all products are made just for you when purchased, we do not accept returns if you decide you no longer need the items.

Please consider this before purchasing. We do however replace any goods that arrive damaged or broken in transit.

Contact us for more information Countrywidegifts at gmail.com

 

 

Generally, orders ship within seven business days however at busy periods such as Mother’s Day, Christmas etc. it can take longer which is why we ask that you allow up to 14 days.

 

Most jewelry products ship within 7 business days.

 

Shipping rates and delivery estimates

 

Shipment method

Estimated delivery time

Shipment cost

Standard USPS

3-7 business days (USA)

$3.95 per item

 

Mug Products – We ship via DHL eCommerce, they collect the packages and deliver the parcels to your local USPS office. Once in the hands of USPS the item is generally delivered within 1-2 business days.

Tracking numbers will be provided.

Jewelry Products are shipped directly with USPS, tracking numbers will be provided.

 

Shipment confirmation and order tracking

As soon as your product is made and sent to dispatch, we will email you the tracking confirmation.

Customs, duties, and taxes

Countrywide Giftsis not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

International orders will experience a short delay when the items go through your country’s customs for clearance. Any charges applied are the responsibility of the customer.

Damages

If you receive your product and it has been damaged during shipping, please contact us immediately with a photo taken of the damage. We MUST have a photo in order to claim from the shipping company for the damage that occurred.

Once in receipt of the photograph, we will then be in a position to replace your order.

If you fail to remit a photo of the damage then you will have to contact the shipping company with a view to recovering damages from them yourself.

International Shipping Policy

We ship internationally, but be aware shipping times can take longer especially if goods are held up in your local customs office. We have no control over shipping times or delays caused by unusual events such as the current pandemic.

Returns Policy

As we do not keep a stock of items, i.e. all products are made just for you when purchased, we do not accept returns if you decide you no longer need the items.

 

Please consider this before purchasing. We do however replace any goods that arrive damaged or broken in transit.

 

Contact us for more information inmemorygifts at gmail.com

 

 

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